When we decided to shift the practice into “the cloud”, GTB made this process simple. The move to “the cloud” has made a huge difference to how we are able to do things in the office, it means I can basically run the office from anywhere that has internet access. With the opening of a second branch, the ability to be offsite is so important. We also signed up for VoIP phones which are saving us money and keep the two offices connected efficiently
I am very happy to recommend GTB. Good old-fashioned customer service is hard to find these days. Thank you for going the extra mile, this really sets you apart.
GTB have been my ‘go to’ company for technical support for over a year now, and I have found them to be extremely approachable and helpful. My aging and underpowered system was in dire need of an upgrade, and I fully expected to front the costs of a new server. However, GTB recommended transferring my key systems to ‘the cloud’ as a more cost-effective approach, which they did efficiently. Moreover, they provided training for my staff so that there was no disruption to my business.
I feel most comfortable knowing that just around the corner is [GTB IT Solutions team] who have great technical prowess and a preparedness to give the time I need
I can talk to GTB in MY language and they listen and make sense of it and say ‘we can sort that out for you’ – and then they DO sort it out for me. And when GTB asked me about how they have delivered on their core goals of ‘Quality Work’ and ‘Care for People’, and how well they deliver on the Service Agreement and as my ‘Trusted IT Adviser’, I said to them – I can’t fault your techs work ethic – 99/100 times you guys are there, really fast if needed… just write down ‘Excellent’.